The integration of SMS services with the iPortals platform represents a significant advancement in customer communication strategies. By utilising this service, businesses can ensure that their clients are promptly informed about the availability of new documents, enhancing the user experience through immediate engagement.
The addition of a username and password within the SMS fortifies security measures, granting access exclusively to the intended recipient.
Furthermore, the customisation capability of set fields to display important information from invoices, statements, or general notices directly within the message streamlines the process, making it more efficient for users to receive critical data.
This level of personalisation and attention to detail in communication underscores the commitment to not only meet but exceed customer expectations in the digital age.
An example of our SMS structure with Username and Password
Good Day, there is an outstanding amount of [amount field] on your account with Dr John Smith . go to http://modimed.iportals.co.za/ to access the document. Username: e40c5253, Password: 2c33120f
An example of our SMS structure without a Username and Password
Good Day, there is an outstanding amount of [amount field] on your account with Dr John Smith . Please contact us directly for further information.
Unencrypted emails can be read by any moderately-skilled hacker, leaving you susceptible to Internet crimes such as phising, identity theft and viruses. Secure Certificates allow you to digitally sign emails to prove the source of emails and any attachments to ensure that the attachments and messages will only read by the intended recipient. The iPortals solution has the feature of sending automated email notifications and each client's emails are sent from a unique email account.
This can be done by either of the following methods:
1. Email notification without attachment
An Email is sent to the recipient documents notifying them that a new document has been uploaded and is ready for viewing. A summary of the document is also provided.
"The balance owing on your statement is R 3,000 with R 1,000 in current and R 2,000 in 30 days. Click here to view your statement."
2. Email notification containing the document as an attachment
An Email is sent to the documents recipient notifying them that a new document has been uploaded and is ready for viewing and providing a summary of the document.
"The balance owing on your statement is R 3,000 with R 1,000 in current and R 2,000 in 30 days."